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Privacy Policy


James Cook University is committed to protecting your privacy and complying with legislation governing the handling of personal information. Personal information collected through electronic traffic will be used only for the University’s educational, research and administrative processes, unless you consent to release of the information for other purposes; or discovery is required by Freedom of Information or similar legislation. For administrative reporting purposes, James Cook University collates specific statistical information from electronic traffic.

What personal information do we collect and store?

James Cook University's web proxy servers log client usage and record the following information in relation to internal clients for statistics and cost recovery:

James Cook University's web servers log client usage and record the following information in relation to external visitors for statistics and cost recovery:

James Cook University's mail servers log client usage and record the following information for statistics and cost recovery:

James Cook University's phone systems log the following information regarding off-campus outgoing calls for statistics and cost recovery:

Respecting Your Privacy

James Cook University takes every precaution to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. However, you should note there are inherent risks associated with transmission of information via the Internet. Therefore you should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not to transmit information to James Cook University by electronic means.

For More Information

If you believe James Cook University has not adhered to these principles, please notify us in writing, addressed to: The Privacy Contact Officer, James Cook University, Townsville QLD 4811.