Conditions of Enrolment

1. If the student wishes to defer his/her admission or take leave of absence until a later semester, SRSA will hold the fees paid for 6 months, as at the date advised in writing, without levying a penalty. If the student subsequently withdraws or exceeds this agreed holding period, all fees paid will be automatically surrendered to and become the absolute property of SRSA.
   
   
2. Relevant school manager must give approval prior to proceeding with either deferral, leave of absence or transferral.
   
   
3. A student may transfer to another course at SRSA and pay any cost difference if the new course is more expensive. If the course is less expensive, the student will be allowed additional study time.
   
   
4. SRSA will not transfer fees to another Institute or to a currently enrolled student, unless arranged at time of enrolment.
   
   
5. Students who hold a student visa will not be allowed to suspend their studies except on the grounds of illness evidenced by a doctor's certificate or on the grounds of compassionate circumstances such as bereavement. If a student defers or suspends their studies, SRSA must report the student as not complying with vissa conditions to DIMIA.
   
   
6. A $200 fee applies for deferring, withdrawing or transferring.
   

Mature age students (20 years of age and over) may be admitted into a program without meeting the formal academic requirements if they have relevant work experience and/or other acceptable qualifications.

When an applicant accepts a place offered by The Sarina Russo Schools | Australia Pty Ltd ABN 39 010 129 325 [Cricos Provider Code - 00607B] (SRSA) by virtue of paying fees, a binding contract between the person who entered the contract and SRSA comes into existance subject to the conditions below.

1. This contract is subject to the laws of the Commonwealth of Australia and the State of Queensland.
   
   
2. All refund requests, notifications of withdrawal, deferrals or leaves of abscence must be made in writing addressed to the General Manager, SRSA by the person who has entered into a contract with SRSA.
   
   
3. Application, accommodation placement and airport reception fees are not refundable in any circumstance. Any homestay payments refunded back to the student will attract a 10% administration charge.
   
   
4. All English courses undertaken by an SRSA student will be deemed to be one course, regardless or the start and finish dates.
   
   
5. Any approved refund provision will be paid by SRSA in the same currency in which the fees were paid, to the person who has entered into a contract with SRSA.
   
   
6. A full refund is given, minus a $200.00 administration fee, if a student visa application is rejected. Documented evidence of visa cancellation must be provided.
   
   
7. Where a person who has entered into a contract with SRSA and does not start the course or withdraws from the course at any time, SRSA will (in addition to those fees specified in clause 3 above) retain the cancellation amounts. All other funds held by SRSA will be refunded within four (4) weeks of receipts of a written refund request from the person who has entered into a contract with SRSA.
   
   
8. No refund is given if a person who has entered into a contract with SRSA is expelled by SRSA, and/or has their visa cancelled by the Department of Immigration and Multicultural and Indigenous Affairs. Documented evidence of visa cancellation must be provided.
   
   
9. Provider default is covered by the provisions of the ESOS Act 2000 and ESOS Regulations 2001.
   
   
10. No Grievance Policy of SRSA removes the right of a person who has entered into a contract with SRSA to pursue other legal remedies. This Refund Policy does not remove the right of a person who has entered into a contract with SRSA to take further action under Australia's Consumer Protection Law.

Approved refunds will be paid within 20 days of written request made by student.

All SRSA fees are outlined in our Fees and Dates section. Note: Fees and charges are quoted in Australian dollars and are subject to change without notice.