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Policies & Procedures



Student Discipline and Grievance Resolution Procedure
SRSA has a process in place to assist students in providing a resolution for a grievance in the following areas: Academic Standards, Behaviour & Discipline and Contract & Finance - Read more
Welfare and Guidance Services
We welcome the opportunity to assist any student with issues relating to their academic progress. We have a qualified academic support officer available by appointment. For issues relating to personal welfare we will assist students to source an appropriate service and a suitable time for counselling. A large range of government and private welfare services can be sourced by our staff to assist students in a variety of matters.
Language, Literacy and numeracy
At the time of interview, prospective students may be asked to complete a literacy & numeracy test to determine their suitability for a course. At any time during the course, if recommended by a teacher, head of school or counsellor, a student may be asked to complete a literacy & numeracy test.
Access and Equity
It is the policy of SRSA to ensure that all groups in society have equal opportunity to participate successfully in its programs. SRSA embraces diversity in the student population in respect of age, gender, cultural and linguistic background, and socioeconomic status. We will ensure that equity principles for all groups are implemented through fair allocation of resources and increased opportunity to participate in decision-making processes that affect their lives.
Learning and Assessment Procedures
Students will be provided with a variety of learning strategies during their course. Some of these may include teacher-directed sessions; fully supervised CD Rom activities, Internet activities, and computer lessons; lecture theatre tutorials; video training and research activities - Read more
Anti-Discrimination Act
SRSA ensures that it provides its services without unlawful discrimination and in accordance with the provisions of any relevant legislative requirements of the Commonwealth or States.
Recognition of Prior Learning
Recognition of Prior Learning (RPL) is available to all students. Students who hold a student visa will not be granted RPL if it leads to a reduced study load of less than 20 hours per week - Read more
Student Attendance
An international student who holds a student visa must maintain at least 80% attendance at all times throughout their study. If an international student falls below 80% attendance (with or without medical certificates) and is unable to reach 80% by the completion of their study, then they must be reported to DIMIA as they will be in breach of their student visa.
Academic Performance Policy
SRSA sets a level of academic achievement that students must meet in each study period of their selected program. Students who do not meet that standard will be required to attend a counselling session with the relevant manager of their school and one staff member from the International Centre to explain the reasons for their academic non-performance - Read more
Refund Policy
When an applicant accepts a place offered by Sarina Russo Schools | Australia [Cricos Provider Code - 00607B] by virtue of paying fees, a binding contract between the applicant (Student) and SRSA comes into existence subject to these conditions - Read more
Deferral, Leave of Absence of Transferral
Important information for students wishing to defer admission or take leave of absence until a later semester, or looking at transfering - Read more
Fees and Other Conditions
Every student should read through and understand the information relating to Fees and Other Conditions of Sarina Russo Schools | Australia - Read more
82 Ann Street, Brisbane Q 4000 Australia  |  ph +61 7 3221 5161
Sarina Russo Group © 2007  |  CRICOS Provider: 00607B