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Problems at Work
Not Being Trained at Work
Under the training contract, your employer must provide the facilities, range of work, supervision, appropriate wages and entitlements, and deliver the training, required as part of your training plan. You must also be:
- Trained for your job
- Adequately supervised in the workplace
- Allowed to participate in required training
- Paid for the time you spend training with your training provider
(excluding school-based apprenticeships)
Problems with Your Boss
Like any working relationship, you may encounter a few bumps along the way. If you are having problems talking to your boss, training becomes difficult and this may lead to frustration, conflict and misunderstanding. Try to work out the problem with your supervisor. Seek help early. The Queensland Department of Employment and Training can provide assistance to help you work through problems.
Employer Temporarily Unable to Provide Training
There are a number of options available if your employer is temporarily unable to train you because business is slow:
- If you are employed through a group training organisation, contact the organisation to arrange placement with another host employer.
- You can be temporarily assigned to another employer for a max. of six months. At the end of the assignment, you must return to your original employer.
- You may be able to attend off-the-job training with your training provider on a full-time basis.
- You may be able to take annual leave during the slow period.
- Your employer can apply for a temporary stand down of the apprenticeship / traineeship until their ability to train improves. Temporary stand down is essentially unpaid leave, and can also include employing you for less than the full working week. You may also be able to do unrelated work during the stand down period. The maximum period of a stand down is 30 days.
- As a last resort, cancellation of your apprenticeship may need to be considered.
